Unlimited Hosting Policy
About Golo Host
Welcome to Golo Host, your trusted partner in the digital realm. We take pride in offering cutting-edge web hosting and domain name services tailored to meet the diverse needs of individuals and businesses worldwide. Our commitment is to provide a seamless and reliable online presence, backed by a team dedicated to your success.
Our Mission
At Golo Host, we are driven by a singular mission — to empower our clients by delivering top-notch web hosting solutions. We strive to create a virtual space where innovation, efficiency, and accessibility converge, enabling businesses to thrive in the digital landscape.
Who We Are
Golo Host is more than just a hosting service; we are a collective of tech enthusiasts, customer-centric professionals, and digital pioneers. Our team brings together years of expertise to ensure that your online journey is not only hassle-free but also marked by unparalleled performance.
Why Choose Golo Host?
Reliability: Count on Golo Host for a rock-solid hosting infrastructure. We understand that your online presence is crucial, and our robust servers guarantee exceptional reliability.
Performance: Experience blazing-fast website speeds and optimal performance with Golo Host. We leverage state-of-the-art technology to ensure that your visitors enjoy a seamless browsing experience.
Security: Your digital security is our priority. Golo Host employs industry-leading security measures to safeguard your data, providing you with peace of mind in an ever-evolving digital landscape.
Support: Our customer support team is here for you 24/7. Whether you have a query, need assistance, or just want to explore new possibilities, our dedicated support is just a message away.
Flexibility: Golo Host understands that one size does not fit all. That's why we offer a range of hosting solutions to cater to the unique needs of individuals, startups, and businesses of all sizes.
Our Services
Web Hosting: Choose from our array of hosting plans designed to cater to various needs. From shared hosting for small websites to robust solutions for enterprise-level demands, Golo Host has you covered.
Domain Name Services: Find the perfect domain name for your online venture with Golo Host. Our domain services make it easy to establish and build your brand identity.
Security Solutions: Explore our security features to keep your online presence safe from potential threats. Golo Host offers SSL certificates and other security enhancements to fortify your digital space.
Scalable Solutions: As your business grows, so do your hosting needs. Golo Host provides scalable solutions that evolve with you, ensuring a seamless transition as you expand your online footprint.
Join the Golo Host Family
Whether you're a startup, an established business, or an individual looking to establish an online presence, Golo Host welcomes you to join our family. Discover a hosting partner that prioritizes your success, values your digital aspirations, and is committed to fueling your online journey.
Golo Host - Where Digital Success Begins!
Privacy Policy
Your privacy is very important to us, below explains the information we collect from you, what we do with that information and our information security policy.
Your Information
When you sign up for any of our services we will ask you to provide contact information for your convenience as well as legal reasons. This will include name, home address, phone number, e-mail addresses and payment details (credit or debit card and PayPal). If you need support our staff may need to know information to solve the problem such as operating system, browser software and editing software. When you visit this website we do record certain information using Google Analytics such as your location, browser version, ip address, screen resolution, operating system and flash support. This is so we can continue to provide the most convenient web site for all our visitors. Our website is protected by a Secure Sockets Layer (SSL) and verified by GeoTrust. This helps prevent eavesdropping on our website.
How Your Information Is Used
We will use your personal identifiable information in the following ways. For payment purposes and to provide convenient and targeted support. To contact you and announce special offers, general announcements and news. Please note you can opt out of receiving these emails at anytime by following the instructions at the bottom of the e-mail. To improve our service and the marketing of our service. This could include using your demographic location to improve targeting of our website and customise your visit. We will NEVER provide your personally identifiable information to any persons other than A law enforcement or regulatory agency at their request, third parties who provide services on our behalf such as payment processing, only if they agree not to miss use this information. We do not under any circumstances apart from the above give away or sell your information to any third parties. Your personal information is safe with us, your information is safely encrypted using SSL. Our service is not available to anyone under the age of 13, never will we intentionally maintain information about anyone under the age of 13.
Cookies
A cookie is a small text file that is stored on a users computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site. We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close you browser. A persistent cookie remains on your hard drive for an extended period of time much like the cookie used for our affiliate program. You can remove persistent cookies by following directions provided in your Internet browsers 'help' file. We set a persistent cookie to store your passwords, so you do not have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site. If you reject cookies, you may still use our site, but you will be asked to enter your username and password again every time you closed your browser or your session has timed out.
Log Files
As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes Internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users movements around the site and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information. IP addresses are tied to personally identifiable information to prevent and block abusers to keep using our services such as members who violates our terms of service. We use a third-party tracking service that uses cookies and log files to track non-personally identifiable information about visitors to our site in the aggregate of usage and volume statistics to determine how our users navigate through our website and to know how many users are using our services demographically. We use the information you provide about yourself or others to complete the transaction for which it is intended. This may include administering a service such as registration, email, forum, etc., or contacting you if you have indicated your permission to do so by agreeing to accept further notification and service announcement from us on your member profile page. You can choose to opt-out from receiving any further notification from your member profile page. We do not share this information with outside parties.
Surveys
Upon using our free services, you may be requested to participate in our periodic internal surveys that are conducted by GoloHost.com to determine your personal interests. These surveys are strictly voluntary. The data collected through these surveys will only be used to improve our products and services and will never be sold to any third parties.
Communications From The Site
When we receive email, we use return email addresses to reply with the information requested. Such addresses are not used for any other purpose and are not shared with outside parties. When supplying contact information to GoloHost.com you can indicate your preference if you would like to be contacted to receive information and updates about our services by logging in to your GoloHost.com account, going to your member profile page and choose not to receive any further notification emails from us or other information pertaining to GoViralHost.com. Information you submit to us will not be used for this purpose unless you indicate this as your preference. When supplying contact information to GoloHost.com you can indicate your preference on your members profile page to participate in the GoloHost.com newsletter. You will receive a confirmation email from us when placing an order on our site and paying through the payment gateway.
Newsletter
We provide you the opportunity to 'opt-in' and 'opt-out' of our newsletter at any time. Our newsletter is sent every month so it will certainly contain a lot of useful information and any offers we may have. If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them at any time.
Information Sharing and Disclosure
We collect information from our website visitors using Google Analytics. We use this information to better design our Web site and services. This information is never shared with any third party. We do not link aggregate user data with personally identifiable information.
Personally Identifiable Information
GoloHost.com does not share, sell, rent, or trade personally identifiable information with third parties. We never use or share the personally identifiable information provided to us online in ways unrelated to the ones described within this privacy policy without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
How You Can Access /Correct Your Information
You can access all your personally identifiable information that we collect by logging into your password-protected GoloHost.com account and selecting to update your 'My Details' We use this procedure to better safeguard your information. You can also correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
Specific Terms and Conditions
GoloHost.com considers email transmitted via our service to be the private correspondence between the sender and recipient. We will not monitor, edit or disclose the contents of a user`s private communications, except as required by law, to comply with legal process, if necessary to enforce the Service Agreement, to respond to claims that such contents violate the rights of third-parties, or to protect the rights or property of GoViralHost.com. By using the service you agree that technical processing of email communications is and may be required to send and receive messages, to conform to the technical requirements of connecting networks, to conform to the limitations of the Service, or to conform to other, similar technical requirements. By using the service you acknowledge and agree that GoloHost.com do not endorse the content of any user communications and are not responsible or liable for any unlawful, harassing, libelous, privacy invading, abusive, threatening, harmful, vulgar, obscene, tortuous, or otherwise objectionable content, or content that infringes or may infringe the intellectual property or other rights of another.
Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.
Security
The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however we have taken every step possible to make your information safe. This website is protected by Secure Sockets Layer (SSL) to protect your information. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Links To Other Sites
This Web site contains links to other sites that are not owned or controlled by GoloHost.com. Please be aware that we, GoloHost.com are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies only to information collected by this Web site.
Changes To This Privacy Statement
If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page. For more information please do not hesitate to send your questions via our contact form.If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page. For more information please do not hesitate to send your questions via our contact form.
Thanks for Reading.
Last Update:- 13-07-2019
Terms Of Services
The following Terms of Service ("TOS," "Terms" or "Agreement") apply to your use of our website and all services, features and/or content provided by Golo Host (“Golo Host,” "us,", "our" ). By purchasing one or more Services from Golo Host, you declare that you have read, understood and agree to be bound by this TOS. It is essential that you read this TOS prior to purchasing any Service(s) from Golo Host.
Customer Agreement
The TOS apply to all Services provided by Golo Host to you throughout the entire Term or Renewal Term. All customers should agree on all terms and conditions stated prior to their signing up for any of the hosting plans and services mentioned on Golo Host. You shall agree to use only licensed and legal third party softwares in connection with your use of our services. Golo Host reserves the right to suspend or cancel a customer's access to any or all services provided, at any time, or when Golo Host decides that the account has been inappropriately used or otherwise.
Content
Golo Host reserves the right to refuse service and/or access to its servers to anyone. The services provided by us must be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any applicable law or regulation is prohibited. The activities listed below are meant to provide you with examples of activities and content that are strictly prohibited. Topsites, ponzi or pyramid schemes, prime banks programs, bank debentures/bank debenture trading programs, cryptocurrency/bitcoin miners, forex, e-gold, proxy, bots, spam bots, mail bombers, port scanners, IP scanners, mail harvesting scripts, brute force scripts, chat rooms, banner rotators, file dumps, using disk space as secondary storage, sales of illegal pharma, drugs, explosives, anonymous or bulk sms gateways, malware, warez, phishing materials, lottery, gambling, illegal downloads, pirated software distributions, escrow, high yield investment programs, adult thumbnail galleries/banner exchanges, streaming or broadcasting of live copyrighted events. Websites promoting illegal activities or linking to other websites that promote illegal activities. Website content that promotes or advocates human trafficking in any way shape or form as determined by Golo Host’s sole discretion, sites that promote prostitution, or escort services. Any website found to host child pornography, link to child pornography or exploitative content will be suspended immediately without notice or warning. Adult materials – Includes all pornography, erotic images, or otherwise lewd or obscene content. The designation of “adult material” is left entirely to the discretion of Golo Host. Embedding or uploading audio/video/high resolution images on website or linking to other websites that promotes audio/video/high resolution images. Illegal Material - This includes copyrighted works, commercial audio, video, or music files, and any material in violation of any regulation or material that is perceived to be misleading. Warez - This includes, but is not limited to, pirated software, ROMS, emulators, phreaking, hacking, password cracking, IP spoofing and encrypting of any of the above. It also includes any sites which provide "links to" or "how to" information about such material. Games - We strictly do not allow to host any kind of games on our servers. Your hosting account would be immediately terminated if we found any gaming related stuff in your hosting account. IRC Hosts - Hosting an IRC server that is part of or connected to another IRC network or server or have a connection to an IRC network. Servers or Virtual hosting accounts, found to be connecting to or part of these networks will be immediately removed from our network without notice. The server would not be reconnected to the network until such time that you agree to completely remove any and all traces of the irc server, and agree to let us have access to your server to confirm that the content has been completely removed. Any server guilty of a second violation would result in immediate account termination. Golo Host reserves the right to deem any other content or literature as "prohibited" if found to be indecent, rude, hate content & generally unacceptable. Refer General Acceptable Use Policy for complete details on prohibited content and activities. In compliance with DMCA act, Golo Host has adopted procedures for parties who believe that a hosted site on our service is infringing their copyrights. All copyright complaints must be submitted to abuse@Golo Host.com
Abuse Of Resources
Any attempts to compromise or actual compromise of a network device belonging to Golo Host or any other company, individual, or other entity is strictly prohibited. This offense also includes port scanning, IP range scanners and vulnerability scanning. All infractions and or suspected infractions will be vigorously investigated and may result in immediate termination of service. Denial of Service (DOS) attacks directed at Golo Host, or any attempts to launch a Denial of Service attack from our servers are strictly prohibited. All infractions and or suspected infractions will be vigorously investigated and may result in immediate termination of service. Hosting any software, source code or any other material that is illegal or could be used to commit an illegal act is strictly prohibited. This includes but is not limited to software exploits; exploit source code, hacking tutorials, hacking tools, viruses and Trojans, bomb making and similar device tutorials. All infractions and or suspected infractions will be vigorously investigated and may result in immediate termination of service. The hosting of material that infringes on any copyright, trademark and or service mark is strictly prohibited. This also includes the storage and transmission of pirated movies, music, software, ring tones or anything else considered "Warez". Any authentic complaint received will be investigated and may result in termination of service. The hosting of defamatory, scandalous, or private information about a person without their consent, intentionally inflicting emotional distress, or violating trademarks, copyrights, or other intellectual property rights. Any attempts to undermine or cause harm to any of our servers is strictly prohibited. We hold no responsibility for the use of our clients' accounts. Any account that abuses the resources and actions are not taken to desist the activity, calls for immediate deactivation without any refund. Any site using what we deem to be using excessive CPU cycles or any resources that cause strain to other sites may also be offered new terms ( i.e.,. upgrade). Although we offer 99.99% up time we can not fully guarantee this, this is due to the updates and up-gradation we carry out which is also a part of our maintenance. If any client is in any way disrespectful towards any member of the Golo Host staff we have full right to remove them from our services without any refund.
Unsolicited commercial e-mail/Unsolicited bulk e-mail (SPAM)
Use of our service to transmit any unsolicited commercial or unsolicited bulk e-mail is expressly prohibited. Violation of this SPAM policy will result in severe penalties. Upon notification of an alleged violation, we will initiate a full scale investigation during which, we may restrict customer's access to the network to prevent further violations. If a customer is found to have violated our policy, we may, at our sole discretion, restrict, suspend or terminate the guilty hosting account. Further more, we reserve the right to pursue civil remedies for any costs associated with the investigation of a substantiated policy violation. We will notify law enforcement officials if the violation is believed to be a criminal offense. Anyone using our service to host websites or services that support spammers or cause any of our IP space to be listed in any of the various Spam Databases will have their account(s) immediately suspended and an administrative fee of $200.00 will be charged to your account. The account will not be unsuspended until such time that you agree to remove any and all traces of the offending material immediately upon reconnection. First violations of this policy will result in a warning and your account will be reviewed for possible immediate termination. A second violation may result in an immediate termination of your account and the administrative fees will be $450. Severe violations may result in immediate and permanent removal of the account(s) from our network without notice to the customer. We have a zero tolerance policy for the use of our service towards posting of messages or commercial advertisements which violate the rules, regulations, or charter of any newsgroups or mailing list. Commercial messages that are appropriate under the rules of a newsgroup or mailing list or that are solicited by the recipients are permitted. We also prohibit hosting of publicly-accessible "open relay" SMTP or anonymous remailer service for any purpose, cause, or reason what-so-ever.
Bandwidth
If the customers account exceeds the bandwidth limit, we would inform the customer. If the customer does not wish to purchase extra bandwidth or upgrade his account and continues to exceed their limit, the account shall be suspended until the customer takes measures to ensure that the limit wouldn’t exceed again or when the account is upgraded, which ever is earlier. The account would be reactivated in the following month.
Account Verification
If the customer fails to complete the account verification process then no refund would be provided to such customers under any circumstances.
VPS Rules
We generally recommend a control panel to manage and operate the VPS. All customers who have a plain VPS would have to configure the DNS, user accounts, mail accounts and other such activities pertaining to the configuration of such VPS' themselves. The support team will not be responsible for this.
Commercial Advertising- Email (SPAM)/UNSOLICITED COMMERCIAL EMAIL (UCE)
Spamming, sending unsolicited emails from our servers or using email addresses that are maintained by us is STRICTLY prohibited and will qualify your site for immediate deactivation with no refund. Golo Host would be the sole arbiter as to what constitutes a violation of this provision. In order to ensure that our shared servers, cloud & vps nodes as well as dedicated server hardware node give us optimum performance we have set limits on the number of outgoing mails which can be sent per hour. Accordingly, shared & reseller customers would be allowed to send 100 outgoing mails per hour, our VPS customers would be able to send 15000 outgoing mails every hour and the Cloud hosting customers may send 300 outbound mails per hour. Customers having dedicated servers may send one email every second i.e. 36000 mails per hour. We do not guarantee Inbox email delivery with any of our hosting plans.
Backup Policy
Your use of the Services is at your sole risk. You agree to back-up all of your User Content so that you can access and use it when needed. Golo Host does not warrant that it backs-up any Account or User Content, and you agree to accept as a risk the loss of any and all of your User Content. You as a Golo Host User agree that in no case, Golo Host can be held responsible for the loss of data in any circumstances. Clients who have subscribed for paid backup service with shared and reseller hosting plans. For such clients, we take daily backup of database with retention period of 7 days. Website backup will be taken weekly with retention period of 1 day. Any backup copy maintained by Golo Host will not have any emails or media file included in it. Clients using cPanel Backup Manager tool for backups should download the backup from the server and delete it. On every Sunday, all the backup files are removed from the server without any notification. You are not allowed to use the hosting space to store backups.
Unlimited Hosting
"Unlimited" usage policies and definitions apply only to shared and reseller hosting accounts. Click here to read the unlimited hosting policy. The size of each mail box should not exceed 5GB and combined mail box size per domain should not exceed 50GB. This is applicable for Web Hosting, WordPress hosting, Business hosting, Power Hosting & Cloud hosting plans.
Uptime Guarantee
Any service interruptions or downtime due to scheduled maintenance by Golo Host or our network providers will not count towards the uptime guarantee. Golo Host is not liable in any way for failure of third party services. Golo Host will not be liable for failure or delay in performing its obligations if such failure or delay is due to circumstances beyond its reasonable control, including but not limited to acts of any governmental body, war, insurrection, sabotage, embargo, fire, flood, strike or other labour disturbance, interruption of or delay in transportation, unavailability of, interruption or delay in telecommunications or third party services (including DNS propagation), failure of third party software or hardware or inability to obtain raw materials, supplies or power used in or equipment needed for provision of the Services.
Security
You are responsible for any misuse of your account therefore, you must take steps to ensure that others do not gain unauthorized access to your account. In addition, you may not use your account to breach the security of another account or attempt to gain unauthorized access to another network or server. Your password provides access to your account. It is your responsibility to keep your password secure. Sharing your password and account access with unauthorized users is not recommended. You should take care and prevent others from using your account since you will be responsible for the consequences. Attempting to obtain another user's account password is strictly prohibited, and will result in termination of service. You must adopt adequate security measures to prevent or minimize unauthorized use of your account. You may not attempt to circumvent user authentication or security of any host, network or account. This includes, but is not limited to, accessing data not intended for you, logging into or making use of a server or account you are not expressly authorized to access, or probing the security of other networks. Use or distribution of tools designed for compromising security is prohibited. Examples of these tools include, but are not limited to, password guessing programs, cracking tools or network probing tools. You may not attempt to interfere with service to any user, host or network ("denial of service attacks"). This includes, but is not limited to, "flooding" of networks, deliberate attempts to overload a service, and attempts to "crash" a host. Users who violate systems or network security may incur criminal or civil liability. Golo Host will cooperate fully with investigations of violations of systems or network security at other sites, including cooperating with law enforcement authorities in the investigation of suspected criminal violations.
Billing Policy
If paying via credit card, debit card, net banking, PayPal the account will be setup immediately once the payment is confirmed. If paying by a cheque, please allow 5 days for the cheque to clear. The 30 day money back guarantee is only applicable for first-time signups. Second time and subsequent sign-ups are not eligible for the same. For instance, if you've had an account with us before, cancelled and signed up again, you will not be eligible for a refund or if you have opened a second account with us. Refund is not applicable on Domain registration/transfer/renewal, cPanel, Plesk, Control Panel, LiteSpeed, Softaculous, Cloud, VPS, Dedicated Server, Paid Support, SSL Certificates, Sitelock, SpamExperts, WHMCS, Windows OS and any other paid licenses. The modifications done in pricing pattern or policy by the software license company will take effect immediately on Golo Host clients. The money back guarantee is provided on Web hosting, WordPress Hosting, Business Hosting, Power Hosting, Reseller hosting and Cloud hosting. No refund will be made if your Service(s) are suspended or terminated for cause. There is limitation of every hosting platform. On an OpenVZ VPS, GUI is not supported and it won’t be possible to upgrade the kernel or change BIOS setting. Kernel upgrade is possible on KVM Cloud instances but you cannot change the BIOS settings. You won't be eligible for refund in such cases. The refund will not cover any kind of taxes, setup fees, refund processing fee, postal charges or any kind of payment processing charges or bank fee(s). There will be no refunds issued in case the web hosting account was involved in violation of our terms of service or any kind of illegal or system resources over-usages or after 30 days period or beyond coverage of our refund policy as noted here. If the web hosting service includes free domain name, and you cancel the web hosting service, the domain charges (standard rate as per website) would be deducted from the refund amount. If the refund amount is less than the domain name price, you will have to pay the difference or forfeit the domain. The ownership of the domain will remain with Golo Host if you fail to pay the difference amount. Transfer fees would be applicable, if you wish to transfer the free domain name to some other provider. Without transfer fees the domain will not be released. One free WHMCS Unlimited Client license is included in reseller hosting plan (Plus/Pro). WHMCS Unlimited Client license allows you to manage Unlimited clients. If the reseller hosting plan is cancelled within first 30 days then WHMCS Unlimited Client license cost will be deducted from the refund amount. The payments made through bank transfer, cheque, money order, cash deposit, DD are non-refundable. Refund will be added as credit to the hosting account. The refund request placed after 30 days will not be processed and you will not be eligible for any refund. The cancellation request should be sent through client area. After sending the cancellation request, it would take 5 - 7 working days to complete the refund process. Account Termination Your hosting account at Golo Host can get terminated due to following reasons: You decide to discontinue : At any point of time, during your subscription, if you no more want to continue with our services and want to place a cancellation request with immediate termination, your hosting account will be suspended right away and will be terminated within 24 hours. Cancellation upon expiration : If you place a cancellation request to discontinue our services after your subscription expires, your hosting account will be suspended at the end of the subscription and will be terminated within 24 hours (after the expiration date). You did not renew : In case you fail to renew your hosting account on the due date, your hosting account will be suspended after 24 hrs and will be terminated within 14 Days (after the expiration date). You violate our Terms of service : If you violate our terms of service during your subscription period at Golo Host it will result in immediate account suspension and termination. As soon as we've been notified about the violation of service, we would usually take instant action. Potential fraud : We have an anti-fraud system that monitors all the orders as soon as they are placed. During such an occurrence, we will carry out a verification process manually. In this process, if we ask for certain information and it is not provided the account suspension and termination will be done immediately. A Dispute or ChargeBack : During the violation of our Terms of Service, we would initially suspend and give a 7 days timeframe to resolve the concern with Golo Host before the termination occurs. If still, it remains unsolved termination of your hosting account will take place. Note : It is advised to maintain a back-up copy of your hosting account to avoid losing your data because of the termination. All your files will be deleted from the server, once your hosting account is terminated and Golo Host shall not be liable for the same.
Indemnification
Customer agrees that they will protect, indemnify, save and hold Golo Host harmless from any and all stipulations, liabilities, losses, expenses and claims, as well as reasonable attorney's fees assessed against Golo Host, its agents, customers, officers, employees and administration that may arise or result from any service provided or performed or agreed to be performed or any product sold by it's customers, agents, employees or assigns. Customer agrees to defend, indemnify and hold Golo Host harmless against liabilities arising out of - Any injury to person or property caused by any products sold or distributed in association with Golo Host's Services; The loss of any electronic files furnished by customer (Or customer's customer); Copyright violation and any defective products sold to a customer from Golo Host's Services
Change of TOS
Golo Host may modify these TOS at any time with immediate effect. Where the change in Terms is required by law or related to the addition of a new service, extra functionality to the existing Service(s) or any other change which neither reduces your rights nor increases your responsibilities, the TOS will be changed without prior notice to you and shall have immediate effect. No clarification or explanation of the Terms provided by the Parties will have the power to modify the provisions of these TOS.
Unlimited Hosting Policy
"Unlimited" usage policies and definitions apply only to Web Hosting , WordPress Hosting, Business Hosting, Power Hosting, Cloud Hosting and reseller hosting accounts.
What "Unlimited" means
Unlimited Disk Space/Bandwidth/Website Plans. This means that we do not set a limit on the amount of bandwidth, websites or disk space you may use in the normal operation of a personal or small business website, provided it complies with this Agreement. However, in the event your service usage or content presents a risk to the stability, performance or uptime of our servers, data storage, networking or other infrastructure, you may be required to upgrade to a VPS, or we may take action to restrict the resources your website is utilizing.
What "Unlimited" DOES NOT mean
Golo Host employs complex mechanisms to protect its hosting Subscribers and systems from any kind of abuse. Golo Host's "Unlimited" hosting offering is not for single or few hosting subscribers to unfairly or adversely impact the experience of other hosting Subscribers. Golo Host's service is offering shared hosting service, which means that multiple hosting Subscriber's websites are hosted from the same server and share server resources. Golo Host's service is designed to meet the typical needs of small and medium sized businesses across globe. It is NOT intended to support the sustained demand of large enterprises, or non-typical applications better suited to a VPS or a dedicated server. Golo Host will make every commercially reasonable effort to provide additional resources to Subscribers who are using their website(s) consistent with these Terms, including moving Subscribers to newer and bigger shared servers as necessary. However, in order to ensure a consistent and quality experience for all Subscribers, Golo Host does place automated safeguards to protect against any website growing too quickly and adversely impacting the system until Golo Host can evaluate said sites resource needs.
Unlimited Hosting Space; excessive SQL Database
Golo Host does not set any specific limits on the amount of disk space a hosting subscriber can use for their website, nor does Golo Host charge additional fees based on an increased amount of storage used, provided the hosting subscriber's use of storage complies with these Terms. Please note, however, that the Golo Host service is designed to host websites. Golo Host does NOT provide unlimited hosting for online storage, videos, images, audio, games, installers, executable files, backups, or archiving of electronic files, documents, log files, web spider or indexer, irc, torrent, file sharing, peer-to-peer activities, testing environment etc., and any such prohibited use of the Services will result in the termination of hosting subscriber's account, with or without notice. Accounts with an excessive database size (i.e., more than 1 GB) negatively affect the performance of the server. Golo Host may request that the database size be reduced to ensure proper performance or may disable the Subscriber's account, with or without notice. Hosting subscriber's can create multiple databases however size of each database should not be more than 1 GB.
Unlimited File Transfer
Golo Host does not set any limits on the amount of visitor traffic a website can receive or on the amount of content a hosting subscriber can upload to his/her/its website in a given month, nor does Golo Host charge additional fees based on increased use of bandwidth, as long as the hosting subscriber's use of the Services complies with these Terms. In most cases, a hosting subscriber's website will be able to support as much traffic as the hosting subscriber can legitimately acquire. However, Golo Host reserves the right to limit processor time, bandwidth, processes, or memory in cases where it is necessary to prevent negatively impacting other hosting subscribers.
Reseller Unlimited Plan Policy
In Golo Host Reseller Unlimited plan you can create up to 200 cPANEL Accounts. If you cross 400+ cPANEL accounts you have to pay extra amount for that.
Unacceptable Resource Usage
Run cron entries with intervals of less than fifteen (15) minutes. Run any MySQL queries longer than thirty (30) seconds. Use twenty-five percent (25%) or more of our system resources for longer than ninety (90) seconds at a time. Activities that could cause this excessive use, include but are not limited to: CGI scripts, FTP, PHP, HTTP, etc. The size of each mail box should not exceed 5GB and combined mail box size per domain should not exceed 50GB. Check our TOS, Acceptable Usage Policy and Privacy Policy.
Acceptable Usage Policy
General Acceptable Use Policy
This AUP governs the use of GoloHost's hosting service. Violation of this AUP may result in suspension or termination of your service. In the event of a dispute between you and GoViralHost regarding the interpretation of this AUP, GoViralHost's interpretation, in its reasonable commercial judgment, shall govern. The following is the entire Acceptable User Policy ("AUP") agreement between GoloHost and the personal or corporate account holder. GoloHost provides managed web hosting and domain name service. GoloHost has certain legal and ethical responsibilities consisting with the use of its servers and equipment involved in these services. GoloHost's general policy is to act as a provider of Internet presence. GoloHost reserves the rights to suspend or cancel a customer's access to any or all services provided by GoloHost when we decide that the account has been inappropriately used.
What is Appropriate Usage?
GoloHost web hosting solution has specifically been designed to serve the web hosting needs of small and independently owned and operated businesses and organizations throughout the world. Since you will be hosting your website with several other clients on our servers in a virtual community, our offerings are really not intended to support enterprise level or large company requirements. For that, we recommend purchasing at least a virtual private server, cloud or dedicated server solution. GoloHost hosting is a shared web hosting service, which ultimately means a number of customers' websites are hosted within the same server environment. To ensure that our hosting is first-class, reliable, and available to all customers within that server community, an individual customer's website usage cannot adversely affect the performance of other customers' sites. We monitor our servers 24/7/365 and in no way can one customer adversely affect the performance of that server. If this happens, we will take preventative measures to ensure that the entire community is protected. Lastly, our web hosting service is intended to host websites, not backup or storage facility for users' data. Using your web hosting account primarily as an online storage space for archiving electronic files and images is strictly prohibited. Our servers are for web hosting usage only.
Offensive Content
You may not publish or transmit via GoloHost's service any content that GoloHost reasonably believes: constitutes child pornography; constitutes pornography; is excessively violent, incites violence, threatens violence, or contains harassing content or hate speech; is unfair or deceptive under the consumer protection laws of any jurisdiction, including chain letters and pyramid schemes; is defamatory or violates a person's privacy; creates a risk to a person's safety or health, creates a risk to public safety or health, compromises national security, or interferes with a investigation by law enforcement; improperly exposes trade secrets or other confidential or proprietary information of another person; is intended to assist others in defeating technical copyright protections; clearly infringes on another person's trade or service mark, patent, or other property right; promotes illegal drugs, violates export control laws, relates to illegal gambling, or illegal arms trafficking; is otherwise illegal or solicits conduct that is illegal under laws applicable to you or to GoViralHost; is otherwise malicious, fraudulent, or may result in retaliation against GoloHost by offended viewers; GoloHost does not accept material such as: Proxy, Warez, Escrow, High Yield Investment Programs(HYIP), Multi-level marketing (MLM), Gaming servers/applications, illegal Gambling and Lottery sites. GoloHost can terminate service for any of the above reasons and it's at GoloHost's sole discretion to issue a refund.
Security
You must take reasonable security precautions. You must protect the confidentiality of your password, and you should change your password periodically.
Bulk Commercial Email
Bulk commercial email, mailing lists and email reflectors are allowed on GoloHost's servers, we do however allow a maximum of 500 emails per hour per account. For any emails sent from your GoViralHost account you must adhere to the following rules: Your intended recipients have given their consent to receive e-mail via some affirmative means, such as an opt-in procedure; Your procedures for soliciting consent include reasonable means to ensure that the person giving consent is the owner of the e-mail address for which the consent is given; You may not obscure the source of your e-mail in any manner. You otherwise comply with the CAN SPAM Act and other applicable law. These policies apply to messages sent using your GoloHost service, or to messages sent from any network by you or any person on your behalf that directly or indirectly refer the recipient to a site hosted via your GoloHost service. In addition, you may not use a third party e-mail service that does not practice similar procedures for all its customers.
Unsolicited E-Mail
You may not send any unsolicited e-mail, either in bulk or individually, to any person who has indicated that they do not wish to receive it. You must comply with the rules of any other network you access or participate in using your GoloHost's services.
Material Protected By Copyright
You may not publish, distribute, or otherwise copy in any manner any music, software, art, or other work protected by copyright law unless: you have been expressly authorized by the owner of the copyright for the work to copy the work in that manner. you are otherwise permitted by established United States copyright law to copy the work in that manner. GoloHost will terminate the service of repeat copyright infringers.
Other
You must have valid and current information on file with your domain name registrar for any domain hosted on the GoloHost network.
Disclaimer
GoloHost is under no duty, and does not by this AUP undertake a duty, to monitor or police our customers' activities and disclaims any responsibility for any misuse of the GoloHost network.
Internet Abuse
Unauthorized access to or use of data, systems or networks, including any attempt to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures (including those belonging to GoloHost and its customers) without express authorization of the owner of the system or network; monitoring data or traffic on any network or system without the authorization of the owner of the system or network; Interference with service to any user, host or network including, without limitation, mail bombing, flooding, deliberate attempts to overload a system and broadcast attacks; Use of an Internet account or computer without the owner's authorization, including, but not limited to Internet scanning (tricking other people into releasing their passwords), password robbery, security hole scanning, and port scanning; Forging of any TCP-IP packet header or any part of the header information in an e-mail or a newsgroup posting; or Any conduct that is likely to result in retaliation against the GoloHost network. Use of GoViralHost's network in a way that unreasonably interferes with GoViralHost's other customers use of the network.
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- support@golohost.com
- +92 315 1114448
